Food Australia Group Pty Ltd is operated by Patrick Coward and Martin Black and trades as "Coward and Black Vineyards". If you make an electronic purchase from us the title "Food Australia Group Pty Ltd" will appear on your bank statement.

Food Australia Group Pty Ltd recognises the importance of protecting your privacy, and treats your information with the highest levels of confidentiality. All data collected, whether directly or indirectly is stored securely and  is used only by Food Australia Group Pty Ltd. We will never give your information to a third party.

Food Australia Group Pty Ltd trades under the names "Coward and Black Vineyards”. When you purchase goods from www.cowardandblack.com.au your are entering into a contract with Food Australia Group Pty Ltd. When you make an online purchase your payment details are processed securely by our payment gateway. We keep a secure record of your payment details until the funds for the purchase are cleared into our bank.

We reserve the right to use or disclose any information without notice or consent as needed to satisfy any law, regulation or legal request; to conduct investigations of consumer complaints or possible breaches of law; to protect the integrity of our site and our property; to protect the safety of our visitors or others; to fulfill your requests; or to cooperate in any legal investigation.

We will occasionally update our Privacy Policy in order to ensure the highest level of protection for our users and to comply with legislation.

The Food Australia Group handles returns and processes refunds in accordance with the Australian Consumer Protection legislation. We cannot exchange goods or refund purchases due to their perishable nature unless an incorrect order has been dispatched.

Should you wish to request a refund, you must notify us within two days of delivery with a valid reason. Refunds are made at the discretion of The Food Australia Group.

Food Australia Group Pty Ltd provides this web site, including all written and graphical content, on an as is, where is basis and makes no claims of suitability for any particular purpose.

 Food Australia Group Pty Ltd will not be held responsible for any loss, damage or injury caused by, or related to, the use of any information contained on this web site at any time and provides no warranty of any kind.

Copyright © 2018 Food Australia Group Pty Ltd. All rights reserved.

This web site contains information, photographs and graphics that are protected by Australian copyright laws, trademark or other proprietary rights of Food Australia Group Pty Ltd including but not limited to product names, logos and designs. The compilation, organization and display of the content are the exclusive property of Food Australia Group Pty Ltd.

 Reproduction of any part of this web site in any format requires explicit written permission from Food Australia Group Pty Ltd.

Please call us on08 6274 4040 or email our Swan Valley store:

Unfortunately at this stage Providore only has outlets in Western Australia. However, for those of you who can’t get to one of our stores, place an order online and we will deliver anywhere in Australia. Prices for postage are fixed through Australia Post.

We accept Visa, American Express and MasterCard.

Providore only sells and sends its goods within Australia. This is due to the fact we are a relatively small business and postage rates overseas are too high to make this option viable.

Through our online store many of the recipes are available to customers when they click on a product. If you cannot however find the recipe you were looking for, simply send us an email and we will forward you the recipe at our earliest convenience.

At Providore Margaret River you are able to enjoy a light lunch and a glass of wine. At Providore Swan Valley we have The Margaret River Chocolate Company (just around the corner) which offers great cafe style food for lunch and an amazing range of cakes and biscuits for those with a sweet tooth.

Providore does not extend wholesale prices outside of the company. 

Groups are welcome to come to Providore, prior notice is appreciated so that we can have adequate staffing in place to ensure you and your group have a great time.

The Food Australia Group uses Australia Post and/or other reputable courier companies to deliver physical goods.

Deliveries are processed promptly upon receipt of full payment. Delivery may take between 2 and 14 days, depending on the delivery location and the delivery company chosen. The Food Australia Group is not responsible for goods that are either damaged in transit or not received. Damaged or lost orders should be resolved with Australia Post or the courier company directly and The Food Australia Group will assist in the investigation where possible. Replacement of damaged or lost items is made at the discretion of The Food Australia Group.