Privacy Policy & Terms

About us:

Food Australia Group Pty Ltd (FAG for short) is operated by Patrick Coward and Martin Black and trades as "Margaret River Providore", "Coward and Black Vineyards" and "Mount of Olives". If you make an electronic purchase from us the title "Food Australia Group Pty Ltd" will appear on your bank statement.

About you:

Food Australia Group Pty Ltd recognises the importance of protecting your privacy, and treats your information with the highest levels of confidentiality.
All data collected, whether directly or indirectly is stored securely and  is used only by Food Australia Group Pty Ltd. We will never give your information to a third party.

Purchasing and Payment:

Food Australia Group Pty Ltd trades under the names “Margaret River Providore”, Coward and Black Vineyards”, and “Mount of Olives”. When you purchase goods from www.providore.com.au,  www.cowardandblack.com.au or www.mountofolives.com.au your are entering into a contract with Food Australia Group Pty Ltd. When you make an online purchase your payment details are processed securely by our payment gateway. We keep a secure record of your payment details until the funds for the purchase are cleared into our bank.

Legal Obligation:

We reserve the right to use or disclose any information without notice or consent as needed to satisfy any law, regulation or legal request; to conduct investigations of consumer complaints or possible breaches of law; to protect the integrity of our site and our property; to protect the safety of our visitors or others; to fulfill your requests; or to cooperate in any legal investigation.

Changes To This Policy:

We will occasionally update our Privacy Policy in order to ensure the highest level of protection for our users and to comply with legislation.

Returns Policy:

At Food Australia Group Pty Ltd we pride ourselves on the quality of our products. If Food Australia Group Pty Ltd supplies a faulty product, please send it back to us by return post C.O.D immediately and we will arrange a replacement. We will not replace products if a fault has been detected more than one month after the product has been delivered.

Disclaimer:

Food Australia Group Pty Ltd provides this web site, including all written and graphical content, on an as is, where is basis and makes no claims of suitability for any particular purpose.

 Food Australia Group Pty Ltd will not be held responsible for any loss, damage or injury caused by, or related to, the use of any information contained on this web site at any time and provides no warranty of any kind.

Copyright Notice:

Copyright © 2009 Food Australia Group Pty Ltd. All rights reserved.

This web site contains information, photographs and graphics that are protected by Australian copyright laws, trademark or other proprietary rights of Food Australia Group Pty Ltd including but not limited to product names, logos and designs. The compilation, organization and display of the content are the exclusive property of Food Australia Group Pty Ltd.

 Reproduction of any part of this web site in any format requires explicit written permission from Food Australia Group Pty Ltd.